Privacy Policy
Fast Lane Roadside Assistance (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our services.1. Information We CollectWhen you interact with Rapid Roadside Assistance, we may collect the following types of information:Personal Information: Name, phone number, email address, and payment details when booking or requesting service.Service Information: Location, type of roadside assistance needed (e.g., jump start, lockout, tire change).Device & Technical Information: Mobile number used for text communication, device type, and service request details.2. How We Use Your InformationWe use the information collected to:Provide roadside assistance services and connect you with available technicians.Send service confirmations, updates, and follow-up messages.Process payments securely.Improve our services, safety, and customer experience.3. Mobile InformationYour mobile number may be used to send service updates, confirmations, and communications related to your request.We do not share, sell, or transfer your mobile information with third parties.Message and data rates may apply depending on your carrier plan.You may opt out of non-essential messages at any time by replying “STOP.”No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.4. Data SecurityWe implement reasonable security measures to protect your personal and mobile information from unauthorized access, disclosure, or misuse. While no system is completely secure, we work to safeguard your data with industry-standard protections.5. Payment InformationPayment information is processed securely through trusted third-party payment processors. We do not store your full payment details on our systems.6. Your Rights & ChoicesYou may:Request access to the information we hold about you.Request correction or deletion of your information (where legally permissible).Opt out of marketing or non-essential communications.7. Children’s PrivacyOur services are not directed to children under 13. We do not knowingly collect information from children.8. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.”
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We never collect more data than is necessary, and your information is always protected using industry-standard security measures.
How We Use Your Information
We use your data to provide, maintain, and improve our roadside assistance services. Your information allows us to respond quickly to service requests, contact you with updates, and ensure the quality of our support.
User Rights and Contact
You have the right to access, update, or request deletion of your personal data. Contact us at (754) 704-8882 or at fastlaneroadsideassistancefl@gmail.com if you have questions or want to exercise your rights regarding your information.
We use security measures to protect your information. Any changes to this privacy policy will be promptly posted on this page.